Total Issues
6
High Severity
2
Medium
3
Low
1
User Goal: The user wants to sign in to their account to manage and view their projects.
Steps:
- Landing Page Access
- Sign In Attempt
- Successful Login
- Access Project Dashboard
- Navigate Back to Landing Page
[PXN-013-001]
Medium
Unclear Sign-In Prompt Feedback
Heuristic: Nielsen's Heuristic #1
Time:
0.0s - 0.2s
Screenshot:
Evidence:
The initial frames show a navigation menu where 'Sign In' is highlighted in place of a more clear prompt. There's no immediate indication that the user needs to sign in for managing projects.
Recommendations:
- Add a visible 'Sign In Required' message on areas that require authentication.
- Include a tooltip on 'My Projects' explaining that sign-in is necessary.
[QXN-013-002]
High
Error Message Efficiency
Heuristic: Nielsen's Heuristic #5
Time:
0.2s - 0.5s
Screenshot:
Evidence:
After clicking 'My Projects' without signing in, the user is redirected to a login form and shown a banner error message, which might not be immediately visible due to banner blindness.
Recommendations:
- Use a more prominent modal popup warning before redirecting to the sign-in page.
- Ensure the error message is more visible by changing its color or placement.
[DXN-013-003]
Medium
Inconsistent Navigation Behavior
Heuristic: Nielsen's Heuristic #4
Time:
0.5s - 0.7s
Screenshot:
Evidence:
After signing in, the user navigates back to the home page, where the previous project navigation attempt isn't indicated, and errors lead to inconclusive messages.
Recommendations:
- Maintain a visible trail or history for easier navigation back to initiated tasks.
- Ensure error messages are relevant and actionable, potentially providing a direct link to navigate users back to where they encountered the issue.
[PXN-013-004]
High
Resource Not Found Error Message
Heuristic: Error prevention
Time:
0.7s
Screenshot:
Evidence:
The error message lacks details needed to guide the user in resolving the issue, which could lead to abandonment.
Recommendations:
- Provide a more descriptive error message with steps to resolve the issue.
- Include a link to a help page or contact support.
- Implement checks to ensure resource paths are valid before attempting access.
[OXN-013-005]
Medium
Misleading Button Labels
Heuristic: Nielsen's heuristic of 'Consistency and standards'
Time:
0.7s - 0.8s
Evidence:
The buttons for 'Start Recording' and 'Upload Media' could be confusing as users might not differentiate their functions clearly.
Recommendations:
- Use more descriptive labels such as 'Record Now' for clarity.
- Add tooltips explaining the purpose of each button.
- Highlight the primary action button to guide the user's attention.
[PXN-013-006]
Low
Lack of Progressive Disclosure During Recording
Heuristic: Visibility of system status
Time:
0.8s
Evidence:
Once recording begins, users are not given immediate feedback on what is being captured or how long the recording will continue.
Recommendations:
- Show a clear progress indicator with time elapsed and remaining.
- Provide an option to pause or cancel the recording without losing current progress.
- Include brief instructions or tips for effective recording.
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